Frequently Asked Questions

There are three factors to take into account when considering the cost of sending an SMS:

• The cost per SMS in the SMS credit bundle purchased.
• The country or countries the SMS messages are being sent to your sim card.
• The route you use to send your SMS messages.
• By registering and sending some (free) test messages you can verify exactly what the costs will be.

Apnsms works on a prepaid and one time basis. You can purchase credits online via Credit or Debit card, PayPal, Perfect Money, webmoney, bkash, Nagad or electronic funds transfer. Should you wish to pay via electronic funds transfer, our bank details will be available when you are logged in to your Apnsms account and select Bank transfer. Should you prefer to request a quotation to purchase before making payment, please email [email protected] and contact what’s app or live chat. When requesting a quotation, please include your username, email address and the number of credits you would like to purchase.

No. Apnsms operates on a prepaid and one time basis website.
You simply purchase SMS Package bundles and use them as and when you need to. There is no monthly fee, no set up fee, and no contract fee involved when using our SMS service.

No. You can send as many, or as few, SMS messages as you like.

We provide invoices for all your SMS credit purchases. These are available in the Commerce section of your online Apnsms account platform. Any invoices related to other services will be emailed to you on initiation or renewal of those services. Please note that these invoices do not appear in the Commerce section of your online Apnsms account.

How do I start sending SMS messages?

In order to send SMS messages from your Apnsms account, you will need to select the product that best suits your needs, register, purchase SMS credits and upload or add your contacts to your chosen Apnsms platform. You can send SMS messages using the Apnsms Text Messenger, our Web to SMS platform, our SMS API or the Apnsms App.

We need your mobile number in order to send you an activation code. You will need this activation code in order to receive your 15 free SMS credits. These SMS credits are for testing purposes and will be allocated only once per mobile phone number. We may also need to contact you for Support reasons, for example, if you forget your password and need an SMS reminder, or if you have set up SMS notifications for low credit warnings and if we need to follow up on complaints relating to your use of the service.

Your password can be updated by logging in to the Apnsms online platform and updating your Apnsms user profile.

SMS messages sent via our SMS gateway are typically delivered to a mobile phone number within per SMS 1 seconds.
In some cases, delivery may take up to 1 minutes depending on the network routing of SMS messages, the number of SMS messages sent in a batch, or other factors. For more information on delivery speed for large volumes, please email Support.

The Apnsms system allows you to send an SMS message to a database of up to 30,000 contacts in one submission when using the Apnsms API or Web to SMS platform and up to 20,000 contacts when using the Apnsms Text Messenger. For high submission volumes, the Apnsms API Gateway is recommended.

Does Apnsms support accented and foreign language characters?

Yes, you can send SMS messages using Unicode for non-English characters (such as Arabic, Bangla, Chinese or Cyrillic characters etc.).